Shipping policy

Shipping policy for Trend Fox 
Effective date: 01/01/2025

At Trend Fox, we are committed to providing you with a seamless shopping experience, including the timely delivery of your orders. Please review our shipping policy below for important information regarding shipping times, costs, and procedures.

  1. Shipping Locations
    We currently ship to customers worldwide. Please ensure that your shipping address is correct at time of checkout. 
  2. Processing Time
    All orders are processed within 2-5 business days. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, shipments may be deleted by a few days. Please allow additional days in transit for delivery. 
  3. Shipping Methods and Delivery Time
    We offer various shipping methods to meet your needs. Estimated delivery times are as follows.
    Standard Shipping: 7-14 business days 
    Expedited Shipping: 3-7 business days 
    Express Shipping: 1-3 business days 
    Please note that delivery times may vary based on your location and the shipping method chosen. 
  4. Shipping Costs 
    Shipping costs are calculated at checkout based on the weight of your order and the shipping method selected. Customers will see the shipping fee before completing their purchase. 
  5. Tracking Your Order 
    Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track your order on our website or through the carriers website. 
  6. Customs, Duties, and Taxes 
    International customers may be subject to customs duties and taxes when receiving their orders. These fees are the responsibility of the customer and are not included in the purchase price.
  7. Delivery Issues
    If you experience any issues with the delivery of your order, such as a lost or damaged item, please contact our customer service team within 30 days of the expected delivery date. We will work with you to resolve the issue. 
  8. Changes to Shipping Policy 
    We reserve the right to update or modify this shipping policy at any time. Changes will be reflected on this page, and your continued use of our services constitutes your acceptance of any changes. If you have any questions or concerns regarding our shipping policy, please contact our customer service team at shop@trendfox.net. Thank you for shopping with Trend Fox. 

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